Write down your role
Were you a passenger, the rideshare driver, someone in another vehicle, or a pedestrian? Begin your timeline with that fact. It gives the attorney a starting point without requiring you to decide who was legally responsible or which insurance policy should respond.
Save the trip context
If available in your account, retain the trip receipt, date, pickup and destination details, and the identifying information displayed for the trip. Keep the original files or screenshots in a private folder. Note anything you could not access rather than recreating it from memory.
Organize each communication separately
If you hear from more than one organization, label messages by sender and claim reference. Do not combine several conversations into a single assumed agreement. Bring any requests for statements, signatures, or documents to the attorney's attention and identify any stated response date.
Ask focused coverage questions
Ask the attorney what additional facts are needed to evaluate insurance issues and whether the timing or status of the trip matters to the analysis. Coverage is not determined by the presence of an app logo alone. Avoid relying on an online article to select a policy limit or predict a payment.
Prepare for the next conversation
Your first goal is a clear account of what you know and a list of what remains uncertain. An attorney can then explain the legal questions. Optimum Injury Pros can receive a request for an attorney connection; it does not decide coverage, negotiate a claim, or promise an outcome.
About this guide
General educational information, not legal or medical advice. This is an editorial draft and has not been reviewed by a Georgia attorney. No case outcome, deadline, or attorney-client relationship is established by this page.
This is an original organizational checklist, not an interpretation of Georgia law.
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